Defining Leadership Podcast, Podcast

The Pulse of Automotive Leadership with Michael Hayes, NADA Academy Director

Listen to the Episode DrivingSales Defining Leadership PodcastUnderstanding Leadership in Automotive DealershipsIn this episode of DrivingSales Defining Leadership, hosts Bart Wilson and J.D. Mixon sit down with special guest Michael Hayes, Director of the NADA Academy. With over four decades in the auto industry, Michael shares his invaluable insights on leadership and the evolution of […]

The Pulse of Automotive Leadership with Michael Hayes, NADA Academy Director

Defining Leadership Podcast, Podcast

Leadership Under the Hood: Guiding Dealerships Thru Software Changes

In this pivotal episode, we explore the instrumental role of managerial scorecards in boosting employee engagement and performance across automotive dealerships. Discover how these tools not only measure managerial effectiveness but also foster an environment where every team member feels valued and understood. Tune in as Bart Wilson and J.D. Mixon discuss the transformative effects of aligning managerial goals with dealership objectives through practical scorecards. Dive deep into the discussions on how enhanced communication and clarity can lead to a thriving workplace. Don’t miss out on this enriching conversation that could redefine leadership within your dealership!

[...]
Leadership Under the Hood: Guiding Dealerships Thru Software Changes

HCM

National Receptionists Day: The Unsung Heroes of Automotive Retail

National Receptionists Day serves as a powerful reminder of the unsung heroes at the front lines of our automotive dealerships. Our receptionists and BDC agents do more than answer calls—they are the cornerstone of first impressions and customer satisfaction. Yet, their potential is often overshadowed by minimal wages and underestimation. Discover why reevaluating their roles and compensation is not just a gesture of appreciation but a strategic business decision that could drive your dealership forward. Let’s celebrate these unsung heroes and rethink how their contributions are valued in the retail automotive space.

[...]
National Receptionists Day: The Unsung Heroes of Automotive Retail

Buyers Guide

Top 5 Automotive Dealership Website Vendors

Discover the top automotive dealership website vendors of 2024. Our guide reviews and compares the best providers to help you choose the right one for your dealership’s online success. Explore customization, support, and SEO capabilities.

[...]
Top 5 Automotive Dealership Website Vendors

HCM

Mastering Automotive Career Pathing: A Strategic Guide for Dealership Retention and Growth

Discover the power of structured career progression in the automotive industry with our guide on automotive career pathing. Learn how to implement effective career levels within your dealership to enhance employee retention, boost morale, and ensure a clear growth trajectory for every team member. Perfect for dealership managers and owners aiming to cultivate a motivated and successful workforce.

[...]
Mastering Automotive Career Pathing: A Strategic Guide for Dealership Retention and Growth

Buyers Guide

Choosing the Right CRM for Your Automotive Dealership: A Comprehensive Buyer’s Guide

Choosing the right CRM is crucial for optimizing operations and customer relationships in automotive dealerships. This guide provides a detailed approach to selecting the best CRM system tailored to your specific needs, featuring evaluation criteria, integration tips, and insights on top CRM providers.

[...]
Choosing the Right CRM for Your Automotive Dealership: A Comprehensive Buyer’s Guide

HCM

Boosting Dealership Success: Effective Strategies for Increasing Employee Engagement and Profitability

In today’s competitive automotive market, the key to a dealership’s success lies not just in the cars sold but in the people who sell them. Engaged employees are the cornerstone of any thriving dealership, driving sales and fostering a positive workplace culture. Discover how implementing a coaching culture and employee scorecards can transform your dealership from the inside out, boosting both profitability and employee satisfaction. Dive into practical strategies that promise not only to improve performance but also to cultivate a committed, motivated workforce eager to drive your success forward.

[...]
Boosting Dealership Success: Effective Strategies for Increasing Employee Engagement and Profitability

Defining Leadership Podcast, Podcast

Scorecards for Success: Do Managers Need Scorecards?

In this pivotal episode, we explore the instrumental role of managerial scorecards in boosting employee engagement and performance across automotive dealerships. Discover how these tools not only measure managerial effectiveness but also foster an environment where every team member feels valued and understood. Tune in as Bart Wilson and J.D. Mixon discuss the transformative effects of aligning managerial goals with dealership objectives through practical scorecards. Dive deep into the discussions on how enhanced communication and clarity can lead to a thriving workplace. Don’t miss out on this enriching conversation that could redefine leadership within your dealership!

[...]
Scorecards for Success: Do Managers Need Scorecards?